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Perl File Change Notifier

This notifies users by email (sendmail) when a particular file changes on a Unix-style filesystem. This was originally written for a page that was being modified by multiple people in the wiki software shipped with Appleā€™s OS X Server. This worked all right as a hack, but if you need extensive content management or granular permissions, I'd find a more sophisticated platform than Apple's wiki.

OTRS Installation on Ubuntu 12.04

An updated version of this article using OTRS 5 and Ubuntu 16.04 is available here.

This article describes how to install the OTRS help desk system on an Ubuntu 12.04 server. OTRS is a popular open-source help desk system written in Perl; it was at version 3.2.9 as of this writing. The instructions here should work for later versions of Ubuntu or Debian, but you should RTFM for later versions of OTRS to take advantage of new features.

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